Glenn
joined
IBM
in
1968
in
the
Data
Processing
Division
and
has
held
sales,
support
and
staff
positions.
He
has
been
with
the
Printing
Systems
Company
since
1993.
Prior
to
joining
the
IBM
Printing
Systems
Company
he
was
an
Advisory
Systems
Engineer
specializing
in
the
AS/
400.
His
expertise
includes
printing
to
both
distributed
and
production
printers
and
the
AS/
400
interface
to
network
and
host
environments..
Since
joining
the
Printing
Systems
Company
he
has
worked
directly
and
indirectly
with
large
and
small
customers.
His
responsibilities
have
been
in
sales,
support
and
service
roles.
He
has
continued
to
specialize
in
the
AS/
400,
but
has
worked
with
all
IBM
Platforms.
He
has
assisted
customers
in
the
development
and
design
of
printing
solutions
from
conception
to
completion.
He
spent
18
months
in
Network
Printer
Support
interfacing
with
national
and
international
customers
assisting
them
in
identifying
problems,
needs
and
requirements.
He
has
help
customers
implement
large
distributed
printing
networks
as
well
as
first
time
customers
understand
the
AS/
400
installation
requirements.
He
currently
is
assigned
to
market
support
with
direct
responsibility
for
AS/
400
Printing.
In
addition
to
supporting
business
shows,
Glenn
is
a
frequent
presenter
for
briefings
and
conferences.
Additional
responsibilities
include
teaching
AS/
400
Printing
classes.
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