In
this
session
we
will
guide
you
through
Service
Agent
activation
and
give
you
some
good
examples,
techniques
and
tips
for
the
different
configurations
you
can
have
for
your
Service
Agent.
We
include
how
to
configure
your
Service
Agent
with
HMC
too.
Find
out
which
configuration
suits
your
system
needs
better!
Main
Topics
1.
Activation:
-
Step
by
step
following
demo
2.
GUI
vs.
Green
screen:
-
iNav
-
GO
SERVICE
command
3.
Connectivity
configurations:
-
Different
topologies
-
Primary
and
Backup
-
Broadband
vs.
Dial
up
4.
Problem
Reporting:
-
Service
Agent
Attributes
-
Job
scheduling
options
5.
Inventories:
-
Scheduling
options
-
Central
and
endpoints
with
iNav
-
Viewing
inventories
on
the
web
6.
Service
Agent
with
HMC:
-
How
to
configure
Service
Agent
with
the
HMC
-
Connectivity
options
-
Problem
reporting
through
HMC
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