510016

Hurricane Katrina - A Customer Experience

Speaker(s):
Eric J. Songy The Standard Companies, Inc.


The Standard Companies, Inc. evacuated New Orleans for Hurricane Katrina. This session will provide an insite to a successfull recovery. What went right. What went wrong. Lessons learned. Hear how the AS/ 400 & PC Platforms performed. Also, learn about the non-technical lessons learned. Disaster Recovery has a great deal more to do with people - not technology.

By the end of this session, attendees will understand:
1. The Key Lessons Learned from Katrina.
2. How valuable planning and testing are.
3. How key people are to an organization.


25MH: Monday, 02:00-03:15 pm, B122Add To My Personal Grid Handout
53MG: Thursday, 11:00-12:15 pm, B119Add To My Personal Grid Handout

One & 1/4 hrs
Course of Study: Focus: Disaster Recovery

Handout available on web