Arturo
is
an
IBM
Staff
Software
Engineer
working
for
IBM
at
Guadalajara,
Jalisco,
México.
He
has
worked
in
the
IBM
System
i
area
for
more
than
12
years,
holding
a
wide
variety
of
positions
at
IBM
from
software
testing,
development,
to
support.
During
his
career,
Arturo
has
continually
specialized
in
the
areas
of
systems
management,
working
with
i5/
OS
and
AIX
systems
management
solutions.
He
spent
several
years
as
a
leader
for
a
group
that
provides
hosting
for
functional
and
performance
test
environments
for
".com"
applications,
providing
help
on
the
problem
determination,
and
systems
tunning
during
the
test
performed
by
IBM
Global
Test
Organization.
In
his
present
position,
Arturo
provides
worldwide
technical
support
to
ISVs
and
customers
and
also
drives
future
improvements
affecting
IBM
System
i
Navigator
system
management
functions.
Arturo
holds
a
bachelor’s
degree
in
Computer
Systems
Engineer
from
I.T.E.S.O.
University
and
a
diploma
in
Software
Quality
from
I.T.E.S.M.
University
in
Guadalajara,
Jalisco,
México.
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